How To Handle A Refund Request

It’s “Follow Up February” here on K TV and we’re diving deep into a skill set that has been statistically proven to make your business money. It doesn’t matter if you’re a direct sales diva, a top sales rep in corporate America, or a savvy only business owner. Follow up is a skill set that will set you apart from your competition and put more money into your bank account.

Last week, we covered my personal fave, “The Love Follow Up.” If you missed it, make sure to check it out.

This week, we’re going to tackle a tough one.  One that every single business will eventually encounter.

By the end of today’s K TV you will know when to use the “Refund Follow Up” and how to handle those awkward moments when a customer, or worse a friend, asks for a refund.

Tune in to today’s K TV to learn the “Refund Follow Up” now.

Click here to sign up for the Sales School – Mini-Term, How to Find YOUR Customers

Click here for the Follow Up Examples

Update: These resources have been updated and is no longer available here.

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