Have you ever wondered how best to delight and retain customers? Stats show that the easiest sell to make is a repeat sell to a satisfied customer. It’s one of the main reasons we create offerings with different price points, right?
I’m going to share another stat with you that really hammers home the importance of loving your customers. This is one of the very first lessons I learned in sales school years ago. Eighty percent of your business will come from twenty percent of your customers. (Tweet That Here)
Now do you see the importance of loving up on the people who love you and your business?
‘Tis the season of LOVE and today K TV is breaking down some of the easiest and totally F-R-E-E ways to love up on your people and establish raving fans so that you can do more of what you love – make more money and make an impact on the world.
One of the ways I am loving up on you is by creating something that I believe is unlike anything else to help you grow your business. I’m sure you have heard of Marie Forloe’s B-school. It’s that time of year when I get to tell you about how I’m partnering with Marie to make sure your B-school experience delivers real results for you and your business.